The Ultimate Kounta EPOS Loyalty, Payments and Pre-Ordering Integration
Payments
Hand-free Mobile Payments
Key payment features:
- Customers can pay in store using your branded app
- Customers can order ahead
- Customers can make in app purchases
- Our app accepts all major payment types
- Cashless payment solution
- Invoices sent directly to your customers email
Case Study:
Gelato Messina (12 sites) launched a fully integrated in-store payment, social engagement and loyalty app branded ‘Gelato Messina’. The results speak for themself.
- 1,000 credit card registrations per hour in the first 2 days
- Reached number 2 on the app store for most downloaded app
- Trending online
- Achieved 20 publications with international exposure
- Increased average transaction spend by 65%
- 74% retention rate
- Customer feedback ‘Is this a gift from God?!’
Payments
Hand-free Mobile Payments
Key payment features:
- Customers can pay in store using your branded app
- Customers can order ahead
- Customers can make in app purchases
- Our app accepts all major payment types
- Cashless payment solution
- Invoices sent directly to your customers email
Case Study:
Gelato Messina (12 sites) launched a fully integrated in-store payment, social engagement and loyalty app branded ‘Gelato Messina’. The results speak for themself.
- 1,000 credit card registrations per hour in the first 2 days
- Reached number 2 on the app store for most downloaded app
- Trending online
- Achieved 20 publications with international exposure
- Increased average transaction spend by 65%
- 74% retention rate
- Customer feedback ‘Is this a gift from God?!’
Loyalty
Retain customers through rewards.
Loyalty features:
- Customisable loyalty system
- Reward for spend, social promotions and referrals
- Over 74% retention rate
- App users spend 17% more than non-app users
- 7% increase in new customers through referrals
- Overall customer lifetime extended
Case study:
Muzz Buzz coffee chain (approx 65 sites) have leveraged their custom mobile wallet and loyalty app to drive retention through delivering incentivising rewards.
- Reduce transaction time by 60% during peak service
- 100% month of month loyalty growth
- 4000 redemptions in the first 6 months for customers that have spent over 9 times
- Customer feedback ‘ We love, love, love the app!’
Loyalty
Retain customers through rewards.
Loyalty features:
- Customisable loyalty system
- Reward for spend, social promotions and referrals
- Over 74% retention rate
- App users spend 17% more than non-app users
- 7% increase in new customers through referrals
- Overall customer lifetime extended
Case study:
Muzz Buzz coffee chain (approx 65 sites) have leveraged their custom mobile wallet and loyalty app to drive retention through delivering incentivising rewards.
- Reduce transaction time by 60% during peak service
- 100% month of month loyalty growth
- 4000 redemptions in the first 6 months for customers that have spent over 9 times
- Customer feedback ‘ We love, love, love the app!’
Order Ahead
Allow your customers to pre-order from your store.
Order ahead features:
- New channel for sales
- Reduce staff costs
- Streamline the order process
- Increase productivity at your store
- Cheaper than aggregator apps
Case study:
National Australia Bank (NAB) partnered with LOKE to build and support the NAB Dash app. The NAB Dash app is developed to provide brick and mortar merchants the tools to better engage with customers. The app was launched at Metricon Stadium allowing fans to purchase food and beverage from their seats using the NAB Dash app, the order was not processed until the customer reached a certain trigger point using beacon technology. Some key stats:
- Consistently served 3 customers in the same time 1 customer was served at the normal till (excludes line up time for normal line)
- Fastest service: 4 seconds (Fastest service at normal bar was 53 seconds)
- Average spend: $20 p/p (1.65 orders per avg customer)
Order Ahead
Allow your customers to pre-order from your store.
Order ahead features:
- New channel for sales
- Reduce staff costs
- Streamline the order process
- Increase productivity at your store
- Cheaper than aggregator apps
Case study:
National Australia Bank (NAB) partnered with LOKE to build and support the NAB Dash app. The NAB Dash app is developed to provide brick and mortar merchants the tools to better engage with customers. The app was launched at Metricon Stadium allowing fans to purchase food and beverage from their seats using the NAB Dash app, the order was not processed until the customer reached a certain trigger point using beacon technology. Some key stats:
- Consistently served 3 customers in the same time 1 customer was served at the normal till (excludes line up time for normal line)
- Fastest service: 4 seconds (Fastest service at normal bar was 53 seconds)
- Average spend: $20 p/p (1.65 orders per avg customer)
Who LOKE and Tidy App Work With
Who LOKE and Tidy App Work With