Estabulo

Initially, we introduced Kounta a cloud-based EPOS system into Estabulo in Wakefield to remove pen and paper from the restaurants so they could increase speed. As apart of this we launched ordering tablets; small devices that the staff can carry around to place orders so they can be printed on the bar and to the kitchen. This helped to maximise sales by making it easier and quicker for the waiting staff to serve more customers in a smaller space of time.

With Estabulo now in the digital era, they felt they needed their website to reflect this. POS-Up were tasked to create them a new responsive website, where customers could direct themselves to the right branch, book a table, put down their deposits, and even buy gift vouchers. Some time later, we integrated their OpenTable booking system into the website, a system that will allocate customers a table automatically when they book, taking the guesswork and paperwork out of phone bookings.

With this digital rebrand, we also helped to redesign their menus. Before, the menus were long and bulky, but POS-Up helped to make them look and feel professional. They were concise, looked amazing, and reflected the image that Estabulo were looking for.

PDQ machines have always been sub-par in our eyes, and Estabulo were still in a contract paying extortionate flat fees with every transaction and monthly service fees. POS-Up suggested that Estabulo switch to Sum Up, who offer a low, per-transaction percentage and nothing else. Due to the extent of Estabulo’s turnover, a tiny bespoke transaction rate was approved, so they now pay far less for card transactions than they did previously. As a bonus, the Sum Up card machines are integrated directly with the Kounta iPad restaurant EPOS system, so when the user checks out, the payment amount transfers directly to the device, ready for the customer to pay.